Mexico City, Mexico
Emergency contacts in Mexico City
3 emergency services in Mexico City you may need as a traveller — tourist police, ambulance, fire brigade and more. Save these before you go out.
Last updated 2026-08-08
1. SECTUR Tourist Hotline
Federal tourism ministry assistance line. English spoken.
- Service: Tourist Police
- Number: 078
- When to call: Available 24/7 — assists with scams, lost documents, emergencies and translation.
2. General Emergency
Police, ambulance and fire on a single number.
- Service: Emergency
- Number: 911
3. Cruz Roja (Red Cross)
Mexican Red Cross ambulance — often faster than IMSS in major cities.
- Service: Medical
- Number: 065
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