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San Juan, Puerto Rico

Common scams in San Juan

15 reported scam patterns travellers run into in San Juan, what they look like, and how to sidestep them.

Last updated 2026-08-30

Old San Juan, San Juan
Photo: gruntzooki · CC BY SA 2.0 · source

Pictured: Old San Juan, San Juan.

high1. Card skimming

Reader overlays on standalone cash machines in the old town and along the beach strip, and cards taken out of sight to be processed at bar counters.

medium2. Bar bill inflation

Bills in the old-town bars carrying rounds that were not ordered, on top of the service charge already applied.

medium3. Commission redirect

Drivers steering cruise passengers to jewellery and souvenir shops that pay them per head, presented as the recommended place to buy.

medium4. Fake police officer

Men presenting as officials asking to inspect documents or a wallet in the old town, and levying an immediate cash fine for an invented infraction.

medium5. Unofficial transport tout

Unofficial drivers soliciting at the cruise piers, quoting well above the posted fixed zone fares that are issued at the official stand.

medium6. Tour operator fraud

Rainforest and bay excursions sold from street pitches and hotel lobbies that are resold on to another operator, running with a larger group and a shortened itinerary.

medium7. Rental overbooking

Short-let bookings cancelled at short notice in high season and relisted at a higher rate.

medium8. Fake tickets

Bioluminescent bay and El Yunque tours sold for dates when access is closed or reservations are unavailable.

medium9. Menu / bill switching

Automatic service charges added to bills in Old San Juan and a further tip line left blank, effectively charging twice.

medium10. Rental damage claim

Rental-car damage claims for pre-existing marks, and high insurance excesses not explained at the counter.

medium11. Distraction theft

Bag and phone theft in Old San Juan on cruise days and along the Condado beachfront.

medium12. Taxi meter fraud

Kerbside offers at the airport above the posted fixed zone fares issued at the official taxi desk.

low13. Unlicensed guide

Men attaching themselves to visitors at the forts and along the old-town streets, presenting a fee for commentary that is free or included with entry.

low14. Counterfeit goods

Imported goods sold as local artisan work at craft-market prices.

low15. Unofficial transport tout

Unofficial 'parking attendants' collecting fees on public streets in the old city.

Every entry above describes a pattern reported in an area of San Juan, not an accusation against a specific business. Sources are labelled on each entry.

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