Shenzhen, China
Emergency contacts in Shenzhen
4 emergency services in Shenzhen you may need as a traveller — tourist police, ambulance, fire brigade and more. Save these before you go out.
Last updated 2026-08-09
1. Police
Public security police. English operators available in tourist areas.
- Service: Police
- Number: 110
- When to call: Tourist Hotline (English): 12301. Available daily 9am–9pm.
2. Ambulance
Emergency medical ambulance service.
- Service: Medical
- Number: 120
3. Fire Brigade
Fire and rescue services.
- Service: Fire
- Number: 119
4. National Tourist Hotline
English-language tourist assistance, complaints and guidance.
- Service: Tourist Police
- Number: 12301
- When to call: Available 9am–9pm daily. Report scams, overcharging and tour disputes here.
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